Cruise Line Data
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CRUISE LINE | TICKET CONTRACT | NOTES | |
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AMA Waterways | Ticket Contract | The Ticket Contract does not contain PFR restrictions. Contact the line for additional details and review Trip Reports. | |
American Cruise Lines | Terms & Conditions | An All-American line with US-made ships, US crews serving US ports. The Terms & Conditions do not contain PFR restrictions. | |
Avalon Waterways | Terms & Conditions | Considered the top river cruise line in Europe. The Terms & Conditions do not contain PFR restrictions. | |
Azamara Cruises | Legal Information | Sycamore Partners, a private equity firm specializing in consumer, distribution and retail-related investments, purchased the Azamara brand from Royal Caribbean Group in 2021. The line of four smaller luxury ships sails to over 370 ports and offers more overnights to enjoy culture and history of the locale. The Cruise Ticket Contract does not contain PFR restrictions. | |
Carnival | Ticket Contract Guest Screening Policy | Carnival Corporation owns Carnival Cruise Line, Princess Cruises, Holland America Line, Seabourn, P&O Cruises (Australia), Costa Cruises, AIDA Cruises, P&O Cruises (UK) and Cunard. Carnival reserves the right to deny boarding to any persons convicted of certain crimes such as aggravated physical assault, sexual assault, and other sexual offenses, armed robbery and related offenses, and other violent or immoral crimes. In the event of cancellation or denial, the sole recourse is a refund of the amount paid to Carnival for that individual’s own booking. In some cases, Carnival is reported to have refunded the full cabin fare when one member of the party is ineligible to travel. No background checks are performed until a cruise has been booked. | |
Celebrity Cruises | Ticket Contract Refusal To Transport Policy | Owned by Royal Caribbean Cruises Ltd. The Ticket Contract contains no specific grounds for PFR denial; however, Celebrity follows the group's General Grounds for Refusal - in its sole discretion boarding will be denied if in the best interest of the line or its guests. See trip report. | |
Costa Cruises | Ticket Contract | The Ticket Contract contains no specific grounds for PFR denial. It states that "The Guest is responsible to comply without delay with the requirements of all immigration, ports, health, customs, and government police authorities, and all other laws and regulations of each country or state from or to which the Guest will travel. The Carrier shall not be liable to ensure the Guest’s compliance." Costa is based in Italy with limited departures from the US and offers European-style service. | |
Crystal | Ticket Contract | The Ticket Contact for the two-ship line contains no specific grounds for PFR denial; however, it states, "Carrier reserves the right to refuse booking of passage on a Cruise to any person or to cancel Guest’s existing Cruise booking for any reason. Any person(s) refused booking or passage in advance of the scheduled sailing by Carrier will be given a refund of his or her Cruise Fare unless such refusal is due to the action or inaction of Guest." | |
Cunard | Ticket Contract | The Ticket Contract does not contain PFR restrictions. Owned by Carnival Corporation, based in England, offers many cruises originating in Southampton, others to ports in Australia, Canada and New Zealand. There are roundtrip Caribbean cruises from New York. Staff at generalInquiries@cunard.com do not reply to company-specific policy questions. | |
Disney Cruise Line | Ticket Contract | The ticket contract states that the carrier, "...reserves the right, without any liability whatsoever, to refuse passage or transport... to any guest with a criminal background..." | |
Hapag-LLoyd | Terms & Conditions | The Terms & Conditions do not contain PFR restrictions. | |
Holland America Line | Cruise Contract | Owned by Carnival Corporation, the HAL Cruise Contract contains no specific grounds for PFR denial; however, its Documentation Specialist at Hal_Documentation@HollandAmerica.com stated, "For any North American itineraries that visit the USA, prior to boarding a full ship manifest is sent to USCBP. Any guest that is flagged by USCBP may be denied boarding. For other countries, guests are typically allowed to enter as long as they have remedied any issues prior to entering the country." "Holland America Line ... reserves the right to deny boarding to any persons convicted of certain crimes...aggravated physical assault, sexual assault, and other sexual offenses, armed robbery and related offenses, and other violent or immoral crimes. HAL also reserves the right to access public records containing information about any felonious convictions as part of its guest screening, and to cancel a booking and/or deny embarkation at any time to any individual who has been convicted of or pleaded guilty to these crimes. In the event of such cancellation or denial, the affected individual’s sole recourse shall be a refund of the amount paid to Holland America Line for that individual’s own booking, without entitlement to any further damages, loss, expenses, credit, or compensation whatsoever." See trip report. | |
Lindblad Expeditions | Terms & Conditions | The Terms & Conditions do not contain PFR restrictions. Cruises to Alaska originate in Seattle. Numerous other options originate outside the U.S. | |
MSC Cruises | Conditions of Carriage | The Conditions of Carriage do not contain PFR restrictions. It does state "the right to refuse the boarding or order the disembarkation of any Passenger should they deem it necessary for the safety or security of the Passenger, of the other Passengers..." | |
Norwegian Cruise Line | Ticket Contract | Owned by Norwegian Cruise Line Holdings, its Ticket Contract states, "Carrier further reserves the right to refuse to transport a Guest and/or remove a Guest from any property, facility and/or vessel operated by Carrier if the Guest refuses to comply with any law, government order or regulation, possesses illegal drugs, possesses weapons of any kind, exhibits inappropriate behavior in the sole discretion of Carrier, appears on any sex offender list..." | |
Oceania Cruises | Ticket Contract | Owned by Norwegian Cruise Line Holdings, its Ticket Contract states, "Carrier further reserves the right to refuse to transport a Guest and/or remove a Guest from any property, facility and/or vessel operated by Carrier if the Guest refuses to comply with any law, government order or regulation, possesses illegal drugs, possesses weapons of any kind, exhibits inappropriate behavior in the sole discretion of Carrier, appears on any sex offender list..." ociresolutionsdesk@oceaniacruises.com confirmed that the line checks names against criminal records / sex offenses and the process triggers booking cancellations. | |
P&O Cruises | Booking & Travel Conditions | Owned by Carnival Corporation and based in Southampton, UK, its Booking & Travel Conditions contain no specific grounds for PFR denial. They state, "We reserve our discretion to refuse to accept a booking request from any guest or group for any reason, acting reasonably." "You are responsible for ensuring that no travel restrictions apply to you. If police or any other authority in any jurisdiction notify us of, or We otherwise become aware of, any matter that reasonably causes us to believe Your presence onboard presents a risk to Your own health or safety or the health or safety of other guests and crew, we, or the Captain, may deny You boarding and may refuse or cancel any bookings from You." | |
Ponant | Terms & Conditions | The Terms & Conditions do not contain PFR restrictions; however, passports will be checked against national and international criminal databases, including those of Interpol. "The Carrier... may, if they deem it necessary, terminate the contract and refuse to carry any Traveller not complying with the entry requirements for destination port countries, or whose presence on board could negatively impact the comfort, health or safety of other Travellers..." | |
Princess Cruises | Passage Contract | Owned by Carnival Corporation, the Passage Contract does not contain PFR restrictions. | |
Regent Seven Seas | Ticket Contract | Owned by Norwegian Cruise Line Holdings, the Ticket Contract states, "We reserve the right, in our sole discretion, to deny embarkation to any person for any reason other than discrimination on the basis of race, religion, national origin, gender, sexual preference, disability or other legally impermissible classification." | |
Riverside Cruises | USA Booking Conditions Non-Flight | European river cruises, along the Danube, Rhine, Rhône, Main, Moselle and Saône. The Terms & Conditions do not contain PFR restrictions. "The Company reserves the right to cancel or reschedule any Travel Accommodations at any time and for any reason,..." The line does not appear to automatically cancel reservations or deny boarding for a PFR. | |
Royal Caribbean | Ticket Contract - US Refusal To Transport Policy | The Ticket Contract contains no specific grounds for PFR denial; however, as part of Royal Caribbean group, Royal Caribbean follows the group's General Grounds for Refusal - in its sole discretion boarding will be denied if in the best interest of the line or its guests. The line has responded to PFR's who previously cruised with them that Royal Caribbean Group will not allow any guest who has been convicted of a sexual crime and/or is/was on the national sex offender registry to sail on any of its ships or brands. | |
Seabourn | Cruise Contract | Owned by Carnival Corporation, the Cruise Contract contains no PFR restrictions; however, seareservations@seabourn.com stated, "It is our company policy that Seabourn does not permit registered sex offenders to sail aboard our ships. This has been confirmed by our Legal Team and Director of Fleet Security." | |
Silversea | Terms & Conditions | Owned by Royal Caribbean Cruises Ltd., the Terms & Conditions contain no specific grounds for PFR denial; however, guestrelations@silversea.com confirms, "Royal Caribbean Group will not allow any guest who has been convicted of a sexual crime and/or is/was on the national sex offender registry to sail on any of our ships or brands." | |
Viking | Ticket Contract - USTicket Contract - non-US | Viking operates Viking River Cruises, Viking Ocean Cruises, and Viking Expeditions. The Ticket Contract contains no specific grounds for PFR denial. | |
Virgin Voyages | Ticket Contract | An adults-only carrier, the Ticket Contract states, "Carrier may refuse to transport or may disembark at any port any Guest with a criminal background..." sailorservices@virginvoyages.com responded, "As part of our company policy, registered sex offenders will not be permitted to sail with Virgin Voyages." | |
Viva | Terms & Conditions | European river cruises. The Terms & Conditions do not contain PFR restrictions. | |
Windstar Cruises | Passage Contract | The Passage Contract does not contain PFR restrictions. |