Cruise Line Data

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CRUISE LINETICKET CONTRACTNOTES
AMA WaterwaysTicket ContractThe Ticket Contract does not contain PFR restrictions. Contact the line for additional details and review Trip Reports.
American Cruise LinesTerms & ConditionsAn All-American line with US-made ships, US crews serving US ports. The Terms & Conditions do not contain PFR restrictions.
Avalon WaterwaysTerms & ConditionsConsidered the top river cruise line in Europe. The Terms & Conditions do not contain PFR restrictions.
Azamara CruisesTicket contract not available, generated only when booking.Owned by Royal Caribbean Cruises Ltd. Executive Guest Relations states that Azamara does not have any restrictions, but ultimately it is up to port discretion. 855.AZAMARA (292.6272) azamaraguestrelations@azamara.com

CarnivalTicket Contract

Guest Screening Policy
Carnival Corporation owns Carnival Cruise Line, Princess Cruises, Holland America Line, Seabourn, P&O Cruises (Australia), Costa Cruises, AIDA Cruises, P&O Cruises (UK) and Cunard. Carnival reserves the right to deny boarding to any persons convicted of certain crimes such as aggravated physical assault, sexual assault, and other sexual offenses, armed robbery and related offenses, and other violent or immoral crimes. In the event of cancellation or denial, the sole recourse is a refund of the amount paid to Carnival for that individual’s own booking. In some cases, Carnival is reported to have refunded the full cabin fare when one member of the party is ineligible to travel. No background checks are performed until a cruise has been booked.
Celebrity CruisesTicket Contract

Refusal To Transport Policy

Owned by Royal Caribbean Cruises Ltd. The Ticket Contract contains no specific grounds for PFR denial; however, Celebrity follows the group's General Grounds for Refusal - in its sole discretion boarding will be denied if in the best interest of the line or its guests. See trip report.
Costa CruisesTicket ContractThe Ticket Contract contains no specific grounds for PFR denial. It states that "The Guest is responsible to comply without delay with the requirements of all immigration, ports, health, customs, and government police authorities, and all other laws and regulations of each country or state from or to which the Guest will travel. The Carrier shall not be liable to ensure the Guest’s compliance." Costa is based in Italy with limited departures from the US and offers European-style service.
CrystalTicket ContractThe Ticket Contact for the two-ship line contains no specific grounds for PFR denial; however, it states, "Carrier reserves the right to refuse booking of passage on a Cruise to any person or to cancel Guest’s existing Cruise booking for any reason. Any person(s) refused booking or passage in advance of the scheduled sailing by Carrier will be given a refund of his or her Cruise Fare unless such refusal is due to the action or inaction of Guest."
CunardTicket ContractThe Ticket Contract does not contain PFR restrictions. Owned by Carnival Corporation, based in England, offers many cruises originating in Southampton, others to ports in Australia, Canada and New Zealand. There are roundtrip Caribbean cruises from New York. Staff at generalInquiries@cunard.com do not reply to company-specific policy questions.
Disney Cruise LineTicket ContractThe ticket contract states that the carrier, "...reserves the right, without any liability whatsoever, to refuse passage or transport... to any guest with a criminal background..."
Hapag-LLoydTerms & ConditionsThe Terms & Conditions do not contain PFR restrictions.
Holland America LineCruise ContractOwned by Carnival Corporation, the HAL Cruise Contract contains no specific grounds for PFR denial; however, its Documentation Specialist at Hal_Documentation@HollandAmerica.com stated, "For any North American itineraries that visit the USA, prior to boarding a full ship manifest is sent to USCBP. Any guest that is flagged by USCBP may be denied boarding. For other countries, guests are typically allowed to enter as long as they have remedied any issues prior to entering the country." "Holland America Line ... reserves the right to deny boarding to any persons convicted of certain crimes...aggravated physical assault, sexual assault, and other sexual offenses, armed robbery and related offenses, and other violent or immoral crimes. HAL also reserves the right to access public records containing information about any felonious convictions as part of its guest screening, and to cancel a booking and/or deny embarkation at any time to any individual who has been convicted of or pleaded guilty to these crimes. In the event of such cancellation or denial, the affected individual’s sole recourse shall be a refund of the amount paid to Holland America Line for that individual’s own booking, without entitlement to any further damages, loss, expenses, credit, or compensation whatsoever." See trip report.
Lindblad ExpeditionsTerms & ConditionsThe Terms & Conditions do not contain PFR restrictions. Cruises to Alaska originate in Seattle. Numerous other options originate outside the U.S.
MSC CruisesConditions of CarriageThe Conditions of Carriage do not contain PFR restrictions. It does state "the right to refuse the boarding or order the disembarkation of any Passenger should they deem it necessary for the safety or security of the Passenger, of the other Passengers..."
Norwegian Cruise LineTicket ContractOwned by Norwegian Cruise Line Holdings, its Ticket Contract states, "Carrier further reserves the right to refuse to transport a Guest and/or remove a Guest from any property, facility and/or vessel operated by Carrier if the Guest refuses to comply with any law, government order or regulation, possesses illegal drugs, possesses weapons of any kind, exhibits inappropriate behavior in the sole discretion of Carrier, appears on any sex offender list..."
Oceania CruisesTicket ContractOwned by Norwegian Cruise Line Holdings, its Ticket Contract states, "Carrier further reserves the right to refuse to transport a Guest and/or remove a Guest from any property, facility and/or vessel operated by Carrier if the Guest refuses to comply with any law, government order or regulation, possesses illegal drugs, possesses weapons of any kind, exhibits inappropriate behavior in the sole discretion of Carrier, appears on any sex offender list..." ociresolutionsdesk@oceaniacruises.com confirmed that the line checks names against criminal records / sex offenses and the process triggers booking cancellations.
P&O CruisesBooking & Travel ConditionsOwned by Carnival Corporation and based in Southampton, UK, its Booking & Travel Conditions contain no specific grounds for PFR denial. They state, "We reserve our discretion to refuse to accept a booking request from any guest or group for any reason, acting reasonably." "You are responsible for ensuring that no travel restrictions apply to you. If police or any other authority in any jurisdiction notify us of, or We otherwise become aware of, any matter that reasonably causes us to believe Your presence onboard presents a risk to Your own health or safety or the health or safety of other guests and crew, we, or the Captain, may deny You boarding and may refuse or cancel any bookings from You."
PonantTerms & ConditionsThe Terms & Conditions do not contain PFR restrictions; however, passports will be checked against national and international criminal databases, including those of Interpol. "The Carrier... may, if they deem it necessary, terminate the contract and refuse to carry any Traveller not complying with the entry requirements for destination port countries, or whose presence on board could negatively impact the comfort, health or safety of other Travellers..."
Princess CruisesPassage ContractOwned by Carnival Corporation, the Passage Contract does not contain PFR restrictions.
Regent Seven SeasTicket ContractOwned by Norwegian Cruise Line Holdings, the Ticket Contract states, "We reserve the right, in our sole discretion, to deny embarkation to any person for any reason other than discrimination on the basis of race, religion, national origin, gender, sexual preference, disability or other legally impermissible classification."
Riverside CruisesUSA Booking Conditions Non-FlightEuropean river cruises, along the Danube, Rhine, Rhône, Main, Moselle and Saône. The Terms & Conditions do not contain PFR restrictions. "The Company reserves the right to cancel or reschedule any Travel Accommodations at any time and for any reason,..." The line does not appear to automatically cancel reservations or deny boarding for a PFR.
Royal CaribbeanTicket Contract - US

Refusal To Transport Policy
The Ticket Contract contains no specific grounds for PFR denial; however, as part of Royal Caribbean group, Royal Caribbean follows the group's General Grounds for Refusal - in its sole discretion boarding will be denied if in the best interest of the line or its guests.
SeabournCruise ContractOwned by Carnival Corporation, the Cruise Contract contains no PFR restrictions; however, seareservations@seabourn.com stated, "It is our company policy that Seabourn does not permit registered sex offenders to sail aboard our ships. This has been confirmed by our Legal Team and Director of Fleet Security."
SilverseaTerms & ConditionsOwned by Royal Caribbean Cruises Ltd., the Terms & Conditions contain no specific grounds for PFR denial; however, guestrelations@silversea.com confirms, "Royal Caribbean Group will not allow any guest who has been convicted of a sexual crime and/or is/was on the national sex offender registry to sail on any of our ships or brands."
VikingTicket Contract - USTicket Contract - non-USViking operates Viking River Cruises, Viking Ocean Cruises, and Viking Expeditions. The Ticket Contract contains no specific grounds for PFR denial.
Virgin VoyagesTicket ContractAn adults-only carrier, the Ticket Contract states, "Carrier may refuse to transport or may disembark at any port any Guest with a criminal background..." sailorservices@virginvoyages.com responded, "As part of our company policy, registered sex offenders will not be permitted to sail with Virgin Voyages."
VivaTerms & ConditionsEuropean river cruises. The Terms & Conditions do not contain PFR restrictions.
Windstar CruisesPassage ContractThe Passage Contract does not contain PFR restrictions.